Issues

Issues are used for when you need to track billable time against a Client, but don’t need the complexity of a full Project and its Workflow and Components. Issues are best used to track support cases where you’re diagnosing and fixing a problem and don’t know beforehand the specific steps which will be required to resolve the Issue.

TYPE	RESOURCE	DESCRIPTION

TYPE	RESOURCE	DESCRIPTION
POST	/issues	Creates a new issue object.
PUT	/issues/:id	Updates a given issue identified by issue_id.
PUT	/issues/:id/extensions/values/:extension_value_id	Updates a given extension value against the given Issue.
DELETE	/issues/:id	Delete a given issue identified by issue_id
GET	/issues	Returns an array of issues.
GET	/issues/count	Returns the total count of issues under the deployment
GET	/issues/recent	Returns the 10 most recently submitted issues.
GET	/issues/:id	Returns an issue resource for a given company_id.
GET	/issues/:id/tasks	Returns an array of tasks against a given issue.
GET	/issues/:id/extensions/values	Returns an array of extension values for the given Issue
GET	/issues/:id/profiles/values	Returns an array of profile values for the issue.
PUT	/issues /:id/profiles/values/:profile_value_id	Update an existing profile value for the issue.
GET	/issues/:id/progressions	Returns an array of available progressions for the issue.
[PUT\|POST]	/issues/:id/progressions/:progression_id/auto	Runs a status update for the given progression on the given issue.
GET	/issues/statuses	Returns an array of available statuses for the issue.
GET	/issues/types	Returns an array of available types for the issue.
GET	/issues/extensions/fields	Returns an array of extension fields for issue.
POST	/issues/:issue_id/extensions/fields/:extension_field_id	Creates an extension value for an issue.
GET	/issues/profiles/fields	Returns an array of profile fields for issue.
POST	/issues/:issue_id/profiles/fields/:profile_field_id	Creates a profile value for an issue.
GET	/issues/:issue_id/collections	Returns a list of resource collections for the given issue.
POST	/issues/:issue_id/collections/:collection_id/resources	Uploads resource(attachment) to the given collection.