unsigned int

The page of the list to display. For example, 5 will display the fifth page. Each page contains 10 resources.

unsigned int

The maximum number of resources to return. Default is 10 and maximum is 50.

unsigned int

The position in the list of resources to return from. For example, if you had 20 resources and requested an offset of 10. Resources 10 to 19 would be returned. Offset cannot be used in conjunction with _page.

partial string

Allows you to specify optional fields and linked objects to include in the response.

partial_string

request_is_claimed(<boolean>)

request_is_claimed(1)

If true, only returns claimed requests. If false, only returns unclaimed requests.

request_type_id(<type_ids>)

request_type_id(1, 2)

Returns the request threads of the type_ids

show_inactive_type(<boolean>)

show_inactive_type(1)

If true, will show requests from inactive types. By default, this endpoint will not return requests of inactive type

interact_from_staff(<staff_ids>)

interact_from_staff(1,2,3)

Returns the requests that have been interacted from staffs of the staff_ids

date_created_before(<unix_timestamp>)

Returns the requests that are created before the timestamp

date_created_after(<unix_timestamp>)

Returns the requests that are created after the timestamp

order_by_date_created(<boolean>)

If true, orders requests by the date created in ascending order. Else, orders request by date created in descending order

standing(<statuses>)

standing('pending','open','converted')

Accepts:

'pending','open','converted','closed'

order_by_desc_latest_external_interaction(<boolean>)

If true, orders requests by latest external interaction. In this case external refers to non-staff

date_created_before(<unix timestamp>), date_created_after(<unix timestamp>)

latest_respond_body

Includes the latest response body of the requests